Privacy Policy
Wind Adventures SARL
Registered office: C5 Orient Bay Resort, 97150 Saint-Martin, France
SIRET: 41475457200017
Share capital: €7,622.45
Email: info@wind-adventures.com
Website: https://www.wind-adventures.com
I – Personal Data
When you access and use the website https://www.wind-adventures.com (the “Website”), Wind Adventures may collect certain personal data about you, i.e., information relating to you as a natural person that allows Wind Adventures to identify you, either directly (for example, your name, surname, email or postal address) or indirectly (for example, the IP address of your browsing device).
Such personal data may be collected during your browsing on the Website, when using the contact form, subscribing to the newsletter, creating a customer account, or placing an order. Your personal data is then subject to automated processing implemented by Wind Adventures, in compliance with the provisions of the French Data Protection Act of January 6, 1978 as amended, and the EU General Data Protection Regulation (GDPR – Regulation (EU) 2016/679).
The purpose of this Privacy Policy is to inform you of the conditions under which Wind Adventures processes your personal data, while ensuring its protection.
Who collects your personal data?
The data controller of the personal data collected on the Website is:
Wind Adventures SARL
C5 Orient Bay Resort, 97150 Saint-Martin, France
Email: info@wind-adventures.com
What personal data may be collected?
Wind Adventures may collect and process the following data:
Name and surname
Phone number
Email address
Postal address
Payment information (credit card or online payment account)
Connection and browsing data (IP address, date and time of connection)
Order history
Product/service browsing history
Data relating to delivery incidents or complaints
When is your personal data collected?
Wind Adventures collects personal data when you:
Fill in a contact form
Subscribe to the newsletter
Create or update a customer account
Place an order for products or services
Certain technical information (e.g., IP address, browsing behavior) may also be collected automatically through cookies. See section II (Cookies).
Legal basis and purposes of processing
Wind Adventures processes your personal data for the following purposes:
Contract performance or pre-contractual measures
Customer relationship management: account management, order processing, payments, deliveries, invoices, after-sales service, claims, disputes.
Responding to requests regarding data protection rights.
Legitimate interest
Statistics, analysis, prospect segmentation, and customer profiling to improve knowledge and service.
Sending by email commercial offers similar to services already purchased.
Facilitating and personalizing browsing experience.
Consent
Sending newsletters and promotional offers.
Measuring site traffic and analytics.
Providing social media sharing tools and multimedia content.
Data recipients
Recipients of your personal data include:
Wind Adventures SARL
Technical service providers (hosting, maintenance, development)
Payment service providers
Transport/logistics providers
Marketing and communication partners (newsletter, customer experience improvement)
Wind Adventures may also disclose data if required by law, regulation, or judicial authority.
International data transfers
Wind Adventures does not transfer personal data outside the European Union or the European Economic Area without ensuring adequate protection as required by GDPR.
Data retention
Contact/quote requests: retained for 3 years.
Customer accounts without purchase: retained for 3 years from last activity.
Customer accounts with at least one order: retained for 3 years from last activity, except invoices and accounting records, kept for 10 years (legal obligation).
Customers without account but with orders: retained for 3 years, except accounting documents (10 years).
Your rights
Under GDPR, you have the following rights:
Right of access
Right to rectification
Right to erasure
Right to restriction of processing
Right to portability
Right to object (including to marketing)
Right to withdraw consent at any time
Right to define post-mortem instructions regarding your data
To exercise your rights, you may contact:
Email: info@wind-adventures.com
Postal: Wind Adventures SARL, C5 Orient Bay Resort, 97150 Saint-Martin, France
You may also lodge a complaint with the French supervisory authority (CNIL):
3 Place de Fontenoy – TSA 80715 – 75334 Paris Cedex 07 – France
Website: https://www.cnil.fr
Children’s privacy
The Website and its services are intended for users aged 18 or over. Wind Adventures does not knowingly collect data from minors under 18.
Updates
Wind Adventures may modify this Privacy Policy at any time. Updates will be published on this page. In case of major changes, you may be notified by email.
II – Cookies
To improve your browsing experience, the Website uses cookies.
Essential cookies: required for the Website to function properly (login, shopping cart, display preferences).
Analytics cookies: measure audience, traffic, and performance (e.g., Google Analytics).
Third-party cookies: enable social sharing (Facebook, Instagram) and video integration (YouTube).
Retention of cookies
Cookies are stored for a maximum of 13 months from the date they are placed.
Managing cookies
You can configure your browser to accept, refuse, or delete cookies. Please refer to your browser’s help section (Chrome, Firefox, Safari, Edge, etc.).
For more information: http://www.youronlinechoices.com